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Delivery within Germany takes 3 to 14 days.
For international orders, delivery takes 5 to 30 days after the contract is concluded or payment is received.
Please note that deliveries are not made on Sundays or public holidays.
Within Germany, we charge a flat shipping rate of €4.50 per order. For orders of €50.00 or more, shipping is free.
We also deliver to the following countries: Austria, France, Belgium, the Netherlands, Denmark, Italy, Spain, Croatia, and Greece. Shipping to EU countries is charged at a flat rate of €9.50, with free shipping on orders of €80.00 or more. An additional surcharge of €35.00 applies to deliveries to foreign islands.
You can pay using PayPal Checkout. The following payment options are available:
- PayPal
- Credit card
- SEPA direct debit
- Instant bank transfer
- Pay later (purchase on account)
- Installment plan
You can conveniently select these payment methods during the checkout process.
If you would like to cancel or change your order, please contact us by email as soon as possible at info@parfumerieco.live. This also applies if you have a customer account: In your customer account, you can send a cancellation request by email directly under the respective order.
Please note that we can only make changes or cancellations before your order has been processed.
Your personal data is processed in accordance with the General Data Protection Regulation (GDPR). Your data will only be used for the purpose for which you provided it to us (e.g., for orders or contact requests). We guarantee that your data will not be disclosed to third parties unless this is necessary for the fulfillment of the contract or you have given us your consent.