Payment and shipping

Delivery Area

We deliver within Germany and to all 26 other member states of the European Union.

Areas outside the customs or value added tax territory of the European Union are not delivered to, in particular the island of Helgoland, the municipality of Büsingen am Hochrhein, the Canary Islands, Ceuta and Melilla, the French overseas territories, the Åland Islands, Mount Athos, as well as Livigno and Campione d'Italia. Delivery to countries outside the European Union is not possible.

Shipping Costs

All shipping costs are inclusive of statutory value added tax.

Deliveries within Germany

The shipping costs are a flat rate of €4.50 per order. For orders of €50.00 or more (goods value after deduction of discounts), the shipping fee is waived.

Deliveries to other EU member states

The shipping costs are a flat rate of €9.90 per order. For orders of €80.00 or more (goods value after deduction of discounts), the shipping fee is waived.

Delivery Times

Unless a different timeframe is specified in the respective offer, we deliver within Germany in 3 to 8 business days and to the other EU member states in 5 to 8 business days. The timeframe begins upon conclusion of the contract, or in the case of agreed prepayment, upon your payment instruction. Deliveries are not made on Sundays or public holidays.

If you order items with different delivery times, we will ship them together unless we have made a different agreement with you. In this case, the longest delivery time of the ordered items applies.

Payment Methods

  • PayPal (depending on the PayPal account, also direct debit, "Pay Later" or installment payment)
  • Credit and debit cards (Visa, Mastercard, Maestro, American Express and UnionPay)
  • Shop Pay, Apple Pay and Google Pay
  • Klarna
  • Depending on the delivery country: eps transfer (Austria), Bancontact (Belgium), Bizum (Spain), MB WAY (Portugal), MobilePay (Denmark) and Satispay (Italy)

Which payment methods are available for your order depends on the delivery country and device and will be displayed to you at checkout. For Klarna as well as for "Pay Later" and installment payments via PayPal, the terms and conditions of the respective provider also apply.

If you have any questions, you can find our contact details in the legal notice.